What is a Cookie?
Cookies are an essential part of any internet browsing experience. When you visit our website, your web server transfers a small packet of data to your device’s browser: a computer cookie.
This cookie is designed to remember information about you, including a record of your website visits and activity. It’s important to understand how they work and when you need to step in to manage how your browser stores these packets of information.
We also use a cookie to remember your cookie preferences. This means if you use a different device, computer profile or browser you will have to tell us your preferences again.
Managing your Cookies
You are able to control which cookies your web browser allows via the browser's preferences. You may prevent all cookies or only a few depending on your personal preference. Most web browsers also support optional plugins that offer enhanced control over cookies. Remember, cookies are browser and device specific so you will need to set your cookie preferences in all your browsers and on all your devices separately.
Necessary Cookie List
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies
| Provider |
Cookies Domain(s) |
Cookie Name(s) and Duration |
Purpose |
|
Live Chat
|
accounts.livechatinc.com |
__lc_cid (2 years)
__lc_cst (2 years)
|
Necessary for the functionality of the web site's chat-box function |
|
V4 Consumer
|
v4consumer.co.uk |
incap_ses_# (session)
visid_incap_# (1 year)
ASP.NET_SessionId(session)
|
The data from this cookie helps V4 Consumer monitor that the website is operating correctly |
|
SiteLock
|
Sitelock.com |
ci_session (1 day)
incap_ses_# (session)
visid_incap_# (1 year)
|
The data from this cookie helps V4 Consumer monitor that the website is operating correctly |
Preference Cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Provider |
Cookies Domain(s) |
Cookie Name(s) and Duration |
Purpose |
|
Live Chat
|
accounts.livechatinc.com |
@@lc_auth_token:#
__oauth_redirect_detector
|
Allows the web site to recognise the visitor, in order to optimize the chat-box functionality. |
Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Provider |
Cookies Domain(s) |
Cookie Name(s) and Duration |
Purpose |
|
Facebook
|
facebook.com |
tr (1 day) |
Collects information on user behaviour on multiple web sites. This information is used in order to
optimize the relevance of advertisement on the web site.
|
|
V4 Consumer
|
v4consumer.co.uk |
___utmvc (session) |
Collects information on user behaviour on multiple web sites. This information is used in order to optimize the relevance of advertisement on the web site.
|
Analytical Cookies
Analytical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Provider |
Cookies Domain(s) |
Cookie Name(s) and Duration |
Purpose |
|
Google
|
v4consumer.co.uk |
_ga (2 years)
_gat (1 day)
_gid (1 day)
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
|
|
Live Chat
|
secure.livechatinc.com |
_livechat_has_visited |
Allows the web site to recognise the visitor, in order to optimize the chat-box functionality.
|
Third Party
Some of our website is supported by other companies which have their own cookies. These companies have their own cookie policies which we've linked to below.